Privacy Policy

Your privacy is important to us. Read the Proactive Building Solutions Privacy Policy to understand how we collect, use, and protect your personal information.

Last Updated: 08/26/2025Proactive Building Solutions

Introduction

At Proactive Building Solutions ("PBS," "we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://pbs.nyc/ or use our services.

1

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

Contact us via forms, email, or phone.
Request a quote or service information.
Sign up for an account on our client portal.
Subscribe to our newsletter.

This information may include:

Personal Identifiers:Name, company name, email address, phone number.
Property Information:Property address, type, and specific details related to your service inquiry.
Technical Data:IP address, browser type, operating system, and pages visited on our site (collected automatically via cookies).
2

How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our Services.
Communicate with you, including responding to your inquiries and sending service-related updates.
Process transactions and send you related information, including invoices.
Improve our website and services.
Comply with legal obligations and enforce our policies
3

How We Share Your Information

We may share your information with:

Service Providers:Trusted third parties who assist us in operating our website and providing our services (e.g., cloud hosting, payment processing). These parties are obligated to keep your information confidential.
Government Agencies:As required to file permits, applications, and other documents necessary to provide our expediting and compliance services on your behalf.
Legal Requirements:If required to do so by law or in response to valid legal process.

We do not sell your personal information to third parties.

4

Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee its absolute security.

5

Your Privacy Rights

Depending on your location, you may have the right to:

Access and receive a copy of your personal data.
Correct inaccurate or incomplete data.
Request the deletion of your personal data.
Object to or restrict the processing of your data.

To exercise any of these rights, please contact us using the details below.

6

Cookies

Our website uses "cookies" to enhance User experience. You can choose to set your browser to refuse cookies, but this may limit your ability to use some parts of our site.

7

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

8

Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Proactive Building Solutions

22 E 41st Street, Third Floor

New York, NY 10017

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